1Digital Services

Jobb.ae provides digital services including job advertisements, public resume listings, optional featured resume services, digital content publishing, promotional services, and other online services. As these services are delivered electronically and may begin immediately upon submission, review, approval, publication, or activation, refund eligibility may be limited.

2Refund Eligibility

Refund requests may be considered only if:

3Non-Refundable Services

The following are generally non-refundable:

4Service Rejection

Jobb.ae reserves the right to reject, suspend, edit, or remove content that violates our Terms & Conditions, advertising policies, applicable laws, or platform standards. Such actions do not automatically qualify for a refund.

If a resume or job advertisement is rejected because it violates our Terms & Conditions, applicable laws, or platform policies, Jobb.ae may refuse publication. Any refund request will be reviewed in accordance with this Refund Policy and applicable law.

5Refund Review Process

Eligible refund requests must be submitted in writing within seven (7) days of the payment date. Each request will be reviewed individually, and supporting information may be required before a decision is made.

Approved refunds, where applicable, will be processed through the original payment method within a reasonable timeframe, subject to banking and payment provider procedures.

Where a refund is approved for a digital service that has not yet been activated or delivered, access to the relevant service may be cancelled or removed.

6Third-Party Transactions

Jobb.ae is not responsible for purchases, payments, subscriptions, products, or services provided by third parties, advertisers, external websites, or advertising partners. Any disputes regarding third-party transactions must be addressed directly with the respective provider.

7Resume Services

Users may edit, hide, unpublish, or delete their resumes at any time through their account dashboard. Choosing to hide, delete, or modify a resume after publication does not entitle the user to a refund for any paid resume-related services that have already been activated or delivered, unless otherwise required by applicable law.

8Chargebacks

Initiating an unjustified chargeback or payment dispute after a digital service has been activated, published, or otherwise delivered may result in suspension of user accounts, cancellation of active services, and restriction of future purchases. Jobb.ae reserves the right to provide relevant transaction and service records to payment providers when responding to chargeback disputes.

9Policy Updates

Jobb.ae reserves the right to modify this Refund Policy at any time. Updated versions become effective immediately upon publication on this website.

10Contact Information

For refund-related inquiries, please contact: